bet link Privacy Policy – How Your Personal Data Is Protected

When you register and use the bet link platform, we collectcertain personal information to provide you with a safe and personalised experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a government-issued ID for identity verification purposes, as required by Philippine regulations. When you make deposits or withdrawals, we collect payment-related details such as your e-wallet account reference or bank account information. We automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. All information collected is limited to what is strictly necessary for operating a licensed online betting and entertainment service. You may be asked to provide additional documentation at any time if our compliance team requires further verification of your identity or source of funds.

The personal data we collect is used primarily to operate and maintain your bet link account, process your transactions, and deliver the sports betting and fish game entertainment services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Your identity and payment information is used to comply with anti-money laundering (AML) obligations and the requirements of Philippine gaming regulations. We may use aggregated, anonymised data about player behaviour to improve our platform features, game offerings, and overall user experience. If you have opted in to receive promotional communications, we may use your email or mobile number to send you relevant offers; you can opt out at any time through your account settings. We do not use your personal data to make automated decisions that would significantly affect your rights without human review. Your data is never sold to third-party advertisers or marketing companies under any circumstances.

bet link does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are bound by strict confidentiality agreements. In cases where Philippine law or a lawful order from a government authority requires disclosure, we are obligated to provide the relevant information to the appropriate agency. If bet link undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We may share anonymised, aggregated statistics with our licensing authority or industry partners for regulatory reporting purposes, but this data cannot be used to identify you personally. Any third-party service provider we engage is required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law. We will never share your data with any entity located outside of our approved data processing agreements without your explicit consent.

Your personal data is stored on secure servers that use industry-standard encryption to prevent unauthorised access, disclosure, or loss. We retain your account information for as long as your account remains active and for a minimum period of five years after account closure, as required by Philippine financial and gaming regulations. Transaction records, identity verification documents, and communication logs are retained for the legally mandated period and then securely deleted or anonymised. We implement regular security audits and vulnerability assessments to ensure our data storage infrastructure remains protected against emerging threats. Access to your personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all such access is logged and monitored. In the event of a data breach that poses a risk to your rights, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by the Data Privacy Act of 2012. You may request the deletion of your personal data at any time, subject to our legal retention obligations, by contacting our support team at the email address listed in the footer of this page.

bet link uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session secure while you are logged in to the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you. We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on our platform. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for a set period to remember your login preferences. For more information about the specific cookies we use and their purposes, please contact our support team.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team, and we will respond within the timeframe required by law. You may request the correction of any inaccurate or incomplete personal data in your account at any time through your account settings or by contacting support. You have the right to object to the processing of your personal data for direct marketing purposes, and we will honour such requests promptly. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also request the erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page.

bet link reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their account email address. Your continued use of the platform after any revised policy has been published constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your personal information. If you have any questions or concerns about this policy or about how your data is handled, please visit our FAQ page or contact our support team at the email address shown in the footer. Previous versions of this policy are not retained for public access, so we recommend saving a copy for your records if needed. This Privacy Policy is governed by the laws of the Philippines, including the Data Privacy Act of 2012 and its implementing rules and regulations.